PRIVACY NOTICE

Paws Playfield Datchworth Ltd 

Our contact details

Name: Paws Playfield Datchworth Ltd - Reg No 13224291

Reg Office Address: Lewis House, Great Chesterford Court, Great Chesterford, Essex, CB10 1PF

Phone Number: 07818 400738

E-mail: pawsplayfielddatchworth@gmail.com

The type of personal information we collect

We currently collect and process the following information:

·       Name, email address, phone number, postcode and payment information

How we get personal information and why we have it

Most of the personal information we process is provided to us directly by you for one or more of the following reasons:

·       To enquire/contact us directly about our services

·       To make a booking with us

·       To receive marketing communications from us if requested by you

We use the information provided to communicate with you and/or process your booking. We share this information with Squarespace, our website hosting provider and Squarespace Scheduling an online appointment-booking tool, so they can provide website services to us.

Squarespace does not store or process your payment information. Payment information including name and postcode, when initially provided or updated is transmitted via Squarespace Scheduling, to Square, a payment provider for processing. Your transaction is encrypted and secured. All information, including your credit card, is transferred only over HTTPS with up to 256-bit encryption. Servers are verified PCI compliant. Should you register for an account and/or save your payment information that data is stored with Square and Squarespace Scheduling for processing to make a booking with us. Payment information and data is stored with Square/Squarespace Scheduling via our integration with Square.

Should you register for an account on our website (optional), Acuity Scheduling (a Squarespace company), will ask to save your information for faster booking later with Paws Playfield Datchworth. At that time they will request that you agree to their Terms of Service and acknowledge that you understand their Privacy Policy.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is that we have a legitimate interest.

How we store your personal information

Your information is securely stored with a) our website hosting providers Squarespace at datacentres in America. They store your data in multiple Tier III data centres across the United States. All Squarespace sites are hosted across their private cloud with full redundancy. b) our online appointment booking providers Squarespace Scheduling store their data in Amazon Web Services servers located in the United States. Images and other static assets are served via multiple geographically distributed content delivery networks (CDNs). c) Paws Playfield Datchworth on password-protected devices.

How long we retain your information

We keep your personal information as long as is necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory or internal policy requirements.

Your data protection rights

Under data protection law, you have rights including:

Your right to access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at - e: pawsplayfielddatchworth@gmail.com or call Phone Number: 07818 400738 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at e: pawsplayfielddatchworth@gmail.com or call Phone Number: 07818 400738

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk